Responsible Gaming

Gambling Should Be Entertainment

At Indulge Festival, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Betting apps and online casinos should be enjoyed responsibly and within your means.

Only gamble with money you can afford to lose, and never view it as an investment or income source. If you find yourself struggling to control your gambling, please reach out for support.

Age Verification

In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. It is illegal for anyone under 18 to use betting apps or access online casinos.

All legitimate gambling operators are required to verify your age before allowing you to open an account. We encourage you to be truthful during this process to protect yourself and comply with UK law.

Warning Signs of Problem Gambling

Be aware of the following signs that may indicate a gambling problem:

• Chasing losses: Trying to win back money you've lost by gambling more
• Hiding gambling: Keeping your gambling activity secret from family or friends
• Increasing stakes: Needing to gamble with larger amounts to get the same excitement
• Loss of control: Being unable to stop gambling or stick to limits you've set
• Neglecting responsibilities: Missing work, school, or family commitments due to gambling
• Financial problems: Borrowing money to gamble or gambling with money needed for essentials
• Mood changes: Becoming irritable or anxious when unable to gamble
• Escape gambling: Using gambling to escape problems or negative emotions
• Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling

If you recognise any of these signs in yourself or someone you know, it's important to seek help as soon as possible.

Self-Help Tools & Controls

Most reputable betting apps in the UK offer built-in tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Cap the amount of money you're willing to lose over a set timeframe
• Reality Checks: Receive regular reminders about how long you've been gambling and how much you've spent
• Time-Out/Cool-Off Period: Take a break from gambling for a set period without closing your account
• Self-Exclusion: Permanently or temporarily close your account and be added to gambling exclusion registers

We strongly encourage you to use these tools to maintain control of your gambling. Don't hesitate to contact customer support if you need help setting these limits.

Support Organizations

If you're concerned about your gambling, help is available. Here are trusted organisations that provide free, confidential support:

United Kingdom

• GamCare – Free counselling and support service
  www.gamcare.org.uk
  Phone: 0808 8020 133 (free and confidential)
• GamStop – National Self-Exclusion Scheme
  www.gamstop.co.uk
  Self-exclude from all licensed online gambling operators in the UK
• Gamblers Anonymous – 12-step support group
  Phone: 0207 384 3040

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  1-800-522-4700 (confidential helpline)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telephone Counseling: 0800 1 372 374

If You Need Help, Please Reach Out

Problem gambling can affect anyone, and seeking help is a sign of strength, not weakness. If you or someone you care about is struggling with gambling:

• Contact one of the support organisations listed above
• Speak to your GP or a healthcare professional
• Confide in a trusted friend or family member
• Use the self-exclusion options available through your betting app or GamStop

Remember: Help is available, and recovery is possible. Don't face this alone.